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Visibility Audit · Case Study

Wake County's
#1-Ranked Practice.

Wake County, North Carolina · 5.0★ · 200+ reviews · 55 competitors detected · AI & Maps score 56/100 · Audited June 2026

This is the #1-ranked dental practice in Wake County — the single most-visible dentist in one of the highest-demand markets in the country. And even it ranks in the top three for only 14 of 48 service searches. If the market leader has this much uncaptured demand, every practice below it has more.

This is an independent, current-state visibility audit — a snapshot of how this practice appears across Google Maps and AI search today, built entirely from public data. The practice is anonymized. It is not the result of an engagement, and it does not represent client work or an outcome produced by The Dental Index.
14/48
Top-3 rankingsacross 48 high-intent service searches
15/48
Not ranked at allinvisible for nearly a third of searches
56/100
AI & Maps scoreGrade C — moderate visibility
#1
In Wake Countythe market leader — and still leaking demand

Ranked #1 in the Wrong
Categories.

Here is the pattern that defines this audit. The practice ranks #1 for teeth whitening, dental veneers, teeth bonding, and porcelain veneers — cosmetic terms. It ranks #1 for children's, toddler, and pediatric dental care, and #1 for TMJ. Genuinely dominant rankings.

But those are its lowest-demand categories. In the categories that actually drive patient volume in Wake County, the picture inverts: it ranks #12 for "dentist near me" (3,550 searches/month — the single biggest term in the county), #14 for "emergency dentist near me," and #14 for "dental implants near me."

"The practice is most visible exactly where patients search least, and least visible exactly where they search most. That inversion is the Demand Mismatch."

CategoryCounty demand/moPractice positionRead
General / Preventive4,338#12Biggest category, weakest visibility
Emergency1,184#14High urgency demand, largely missed
Orthodontics1,068#3–#5Competitive but present
Pediatric Dentistry824#1–#3Strong
Implants774#14High value, invisible on the top term
Cosmetic765#1Dominant
Dentures338Not visible at all
TMJ / Jaw Pain182#1Dominant — lowest demand

Position shown is the practice's representative Google Maps rank for the highest-volume keyword in each category. Green = top 3 · amber = 4–7 · red = 8+ or unranked.

Why it matters

General / Preventive and Emergency are 58% of all dental demand in Wake County — and they are exactly where this practice is weakest. Cosmetic and TMJ, where it ranks #1, are 10% of demand combined. The rankings are real; they're just aimed at the smaller half of the market.

Strong Where AI Is Mature,
Weak Where It's Growing.

An estimated 18% of dental searches now run through AI engines before a patient ever opens Google Maps. This practice scores well on the established engines and poorly on the fastest-growing ones — the channels where early presence compounds.

Perplexity AI
79/100
Grade B · Visible
ChatGPT / OpenAI
75/100
Grade B · Visible
Google Gemini
65/100
Grade B · Visible
Google AI Overviews
61/100
Grade C · Partial · 42% of AI dental searches
Bing Copilot
46/100
Grade D · Partial
Siri / Apple Intelligence
46/100
Grade D · Partial

The two weakest engines — Bing Copilot and Siri / Apple Intelligence — both draw on listings most dental practices never claim (Bing Places, Apple Business Connect). Google AI Overviews, the single largest AI channel at 42% of AI dental searches, pulls directly from the local Map Pack — so the same General / Preventive ranking gap above suppresses the practice here too.

AI channel gap

Across all engines, the audit estimates the practice captures roughly 11.6 of 18.3 AI-referred patients available each month — an AI gap of about 6.8 patients/month (≈81/year), growing an estimated 35% a year as AI search share rises.

What the Mismatch
Is Worth.

Translate the two weakest, highest-demand categories into patients and the scale becomes clear. These are modeled estimates — they apply position-based click-through rates and category conversion assumptions to live search volume — but they size the opportunity.

CategoryEst. patients lost/moModeled revenue/mo
General / Preventive215.6~$60,365
Emergency128.9~$58,005
Pediatric Dentistry31.7
Orthodontics15.0

Revenue figures are modeled estimates based on category-specific conversion rates and an average case value; they are not booked revenue. Patient-loss figures are CTR-adjusted from live Google Maps positions, consistent with the audit's Patient Gap Analysis.

The Leader's Lesson.

This practice does almost everything right. Five stars. 200+ reviews. The #1 position in its county. This audit is not a criticism of the practice — it's the clearest possible illustration of the Demand Mismatch, precisely because it shows up on the market leader.

The fix is not more reviews or a new website. It's re-pointing visibility at demand: moving the rankings the practice already earns in cosmetic and pediatric into the General / Preventive, Emergency, and Implant searches that carry the volume — and claiming the Bing and Apple listings that unlock AI search. That is exactly what the Demand Capture System is built to do.

In one line

The best-ranked practice in the county is still aimed at the smaller half of its market. Visibility without demand alignment caps what even a market leader can capture.

Methodology &
Sources.

Rankings are pulled live from Google Maps across 48 dental service keywords for the practice's location in Wake County, NC. Search volumes are live DataForSEO data scaled to the county population. The AI & Maps score (56/100) weights Maps top-3 rankings (40%), top-10 coverage (25%), service breadth (20%), review authority (10%), and rating (5%). AI engine scores are modeled estimates based on Maps rank, review authority, and rating signals — not live AI engine queries. Patient and revenue figures are modeled from CTR and category conversion assumptions and are labeled as estimates throughout.

The practice is anonymized at the practice's level of identification; market context is reported at the county level. All figures reflect a current-state snapshot at the time of analysis (June 2026) and shift over time. This audit uses publicly observable data only and represents an independent assessment, not an engagement or a produced result.

Your Practice Next

See Your Own
Demand Mismatch.

This is the same audit, run on your practice and your county. It maps your demand, scores your Maps and AI visibility, and shows exactly which searches you're missing. Takes 2 minutes.

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